Essential Duties and Responsibilities
Business (Process) Architect Responsibility
The successful candidate will take on the key Business Architect activities including:
- Business Process Modeling and Architectural Alignment
- Strategy analysis & problem solving
- Requirements gathering
- Influence Business Change
- Assisting the business with Business Case development
- Facilitating UX/Interface Design and Execution
Project Management Responsibility
The Project Manager is responsible for the day-to-day management of the project and has proven experience of:
- Scope and Schedule Management
- Risk and Issue Management
- Resource and people management
Dimensions and Limits of Authority
Limits of authority will be defined for individual projects and may vary depending on the type and scale of the projects being delivered. In all cases, governance structures will ensure the Business (Process) Architect / Project Manager has the delegated authority to successfully deliver project outcomes.
Key Responsibilities and Measures
Business Process Architect
Key responsibilities / accountabilities | Key performance measures |
- Produce Business Process Models - Experience of producing process diagrams (As Is & To Be) showing the steps that ITBO carry out to respond to an event or trigger and achieve specific goals and objectives.
- Strategy analysis - Ability to define strategy with business customers, creating a vision of what needs to be done to address a business issue / opportunity. You will actively support our leadership team in driving our future strategy.
- Requirements gathering - You will discuss and define Business Requirements with customers so that they can be easily understood. This will include scenarios whereby the requirements are at different levels of maturity. A hands-on approach is required in this area.
- Influence Business Change – You will act as a “bridge” between various stakeholders (all levels) playing a crucial role in ensuring the desired change is successful. You will aim to achieve “win-win” situations and have the confidence in the quality of your analysis and be able to withstand pressure and sustain your arguments.
- Business Cases (ROI) – Assist the business with production Business Cases will include a good understanding of business benefit management. The ability to identify and quantify the benefits is required.
- Problem Solving - The role requires an individual with the mindset that problems can be solved. Experience of investigative techniques is essential such as interviewing, facilitating workshops and activity sampling.
| - Effective strategic analysis.
- Effective requirements gathering delivered within the timescales and quality expectations as per individual project IT PMO Documentation Standards.
- Business cases produced (in conjunction with business lead) to the ITBO internal governance standards.
- Effective problem solving includes an appropriate selection of investigation techniques.
- Business process models produced to a high standard that result in good quality recommendations and requirements gathering.
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Project Management
Key responsibilities / accountabilities | Key performance measures |
DEFINITION – Project Management Clearly and thoroughly identify the scope of the project(s) by: - Working collaboratively with internal and external stakeholders, at all levels within the organization, to define and achieve mutual understanding of the scope.
- Listen for, uncover, and resolve misunderstandings or disagreements about the scope.
PLANNING – Project Management Work with the team to identify and schedule all the work required to fulfil the scope: - Understand what constitutes an end-to-end, thorough cross-functional schedule for the project and involve stakeholders as appropriate to create a valid plan; be able to discuss risk areas and convey impacts to scope or costs if a shorter schedule is demanded.
- Plan the project(s) in sufficient detail to ensure integration of all activities, identification of cross-portfolio dependencies, and understanding of critical paths and key milestones.
EXECUTION & CONTROL – Project Management Day-to-day management of the project: - Manage the project(s) time, cost and quality activities, in line with the ITBO project framework.
- Ensure application of thorough risk and issue management across the project(s), instigate mitigation actions, identify contingency plans and manage items through to conclusion.
- Ensure effective communication to the project teams, internal and external stakeholders, partners, suppliers and customers.
- Manage proposed changes to project parameters – e.g. scope, budget, schedules.
- Monitor the quality of project deliverables and ensure project objectives are met.
- Establish effective working relationships with all key stakeholders.
TRANSITION TO BUSINESS Where appropriate, deliver serviceable outcomes to the business through: - Ensure a smooth hand-over to the Business, and any other supporting functions identified.
- Fit for purpose project outcomes, including relevant documentation transferred to Service Delivery.
- Acceptance of project outcomes by the Service Delivery team.
| - Delivery and maintenance of project scoping documents to support the project outcomes.
- Timely briefings to internal and external stakeholders.
- Delivery and maintenance of an approved project plan, showing critical path, key milestones, phase reviews and dependencies for the full project lifecycle. The plan must show all key tasks, detailed tasks, resource assignment and dependencies along with durations and schedule.
- Identification of any constraints and threats that may impact the ability of the project to deliver to time, cost and quality parameters.
- Regularly updated project control documents, stored
- Delivery of reports in line with the reporting requirements of the program and portfolio.
- Feedback from the portfolio team & stakeholders, observed behaviors, discussion at project reviews.
- Delivery to a controlled plan, to required deadlines and in line with requirements.
- Fit for purpose project outcomes, including relevant documentation transferred to the Business.
- Acceptance of project outcomes by the Business.
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