Process Operations Manager

At Eagle Foods we are builders.  We are builders of brands, categories, and people.  Eagle Foods enjoys a rich heritage with brands that have proven category leadership for more than 150 years.  Eagle is a diversified food company producing and marketing sweetened condensed and evaporated milk, snacks and convenient meal solutions products.  As a company, Eagle Foods is passionate about fostering an entrepreneurial spirit that boldly builds better people and better brands while focusing on the positive impact our company, our products and our people have on the world.  Eagle Foods has a bold family of brands that consumers have come to rely on for decades, including Eagle Brand® Sweetened Condensed Milk and Evaporated Milk, Magnolia® Sweetened Condensed Milk, PET® Milk, Popcorn Indiana, Cretors Popcorn, Helper and Suddenly Salad.  Eagle Foods products are marketed and distributed across all U.S. retail channels, including grocery stores, club stores and mass-merchandisers, as well as foodservice and export, U.S. military, and private label business.

Job Description Summary

The Process Manager will manage the plant operating teams. Coordinate and determine staffing levels of the operating teams. Provide technical leadership and ensure teams have the technical resources needed to complete their requirements. Ensure team functional leaders are directing the operating teams to effectively and efficiently produce both Evaporated Milk and Sweetened Condensed Milk in accordance with the PMO, SQF, and all other regulatory guidelines.

Essential Duties and Responsibilities

• Ensure compliance with local, state and federal food safety guidelines. Accountable for ensuring the processing department is operating in compliance with the Pasteurized Milk Ordinance (PMO) and all Good Manufacturing Practices (GMPs) are being followed.
• Participates in plant QA Systems (SQF Key Element supporter) and HSE systems
• Responsible for development, administration and communication of team scorecards in collaboration with operating teams
• Coordinates skill-set training as appropriate for the operating teams
• Ensures that quality issues are reported to management immediately
• Accountable for developing department schedules and meeting established production goals
• Accountable for proper receiving, processing, and packaging of products including any and all documentation requirements
• Directs and reports the usage of all raw materials utilized in the processing of Evaporated Milk and Sweetened Condensed Milk
• Works closely with the entire internal management team and outside suppliers to ensure raw ingredient inventories are maintained, including scheduling and delivery plan.
• Controls cost and minimize losses related to material consumption. Accountable for yield improvements through Root Cause Analysis (RCA) implementation
• Ensures all production Preventative Maintenance orders are scheduled and completed effectively and on-time.
• Utilizes QMS tools to ensure facility goals are attained (root cause analysis, autonomous maintenance, confined space, etc)
• Lead and communicate troubleshooting efforts between all departments when issues arise.
• Interprets and ensures consistent application of organizational policies and safety regulations within department
• Works with operating teams to identify and drive out process losses and improve throughput.
• Position has food safety responsibilities with regulatory agencies and auditing scheme.

Qualifications and Competencies

• College Degree – Bachelors in Mechanical Engineering/Food Science preferred
• Communication: Resolves conflicts by developing persuasive ideas and solutions. Creates an environment that encourages sharing of diverse views by facilitating constructive communication across the team
• Problem Solving: Demonstrated ability to work a problem from problem statement development thru root cause identification and systemic corrective action implementation
• General Manufacturing processes: Can apply and teach general manufacturing processes and practices to the team; experience in manufacturing processes preferred, with dairy industry focus.
• Equipment Operation: Understands how the milk processing line operates and its key components
• Sanitation and Cleaning Practices: Understands and can apply sanitation practices and procedures in accordance to PMO and internal polices. Operate the computer based control system for CIP procedures.
• Multi-tasking: Able to continually focus on multiple tasks at hand.  Understands how to prioritize to meet the needs of the day
• Flexible work schedule: Able to work all required shifts